Privacy Policy

Your Privacy Matters

Last updated: 2 July 2026

BabuSpace is committed to protecting your personal data. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

  • Account details you provide when signing up — including your name, email address, phone number, and profile photo.
  • Property listing information you submit as a host — such as property address, photos, pricing, and amenity details.
  • Booking data — including check-in/check-out dates, guest counts, special requests, and payment method references.
  • Device and usage data — such as approximate location (city-level), browser type, and how you interact with the app.

How We Use Your Information

  • To facilitate bookings, process payments securely via Base44 Payments, and deliver check-in guides.
  • To verify identity for trust and safety — both guest ID verification and host verification.
  • To send booking confirmations, check-in reminders, and follow-up messages via email and in-app notifications.
  • To improve our search, pricing recommendations, and AI trip-planning features.
  • To comply with legal obligations and prevent fraud or abuse of the platform.

Who Can See Your Data

  • Hosts can see the first name and booking details of guests who book their properties.
  • Guests can see host display names, property locations, and verified status badges.
  • We never sell your personal data to third parties.
  • Payment card details are handled entirely by our payment provider — BabuSpace never stores full card numbers.

Cookies & Local Storage

  • We use local storage to remember your preferred currency, region, theme (dark/light), and wishlist items.
  • We do not use third-party advertising trackers.
  • You can clear local storage at any time from your browser settings — this will reset your preferences.

Data Retention

  • Active booking records are retained for the duration of your stay plus 7 years for tax and legal compliance.
  • Reviews and ratings are retained indefinitely as they contribute to host performance scores.
  • You may request deletion of your account and associated personal data at any time by contacting us.

Your Rights

  • Access — you can view your personal data from your Profile and Settings pages at any time.
  • Correction — you can edit your profile information, property listings, and preferences directly in the app.
  • Deletion — you can request full account deletion by contacting our support team.
  • Opt-out — you can disable non-essential notifications (deals, marketing) from Settings → Notifications.

Questions about your data?

Reach out via the in-app Support page or contact our Data Protection team. We respond to all privacy requests within 30 days.

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