Your privacy, clearly explained.

1. Who is responsible for your data

BabuSpace Ltd, company number 17291878, Holborn, London, United Kingdom, is the controller responsible for your personal data.

Contact: info@babuspace.uk

Hosts are separate controllers for the personal data they receive about their Guests.

2. What we collect

Depending on how you use BabuSpace, we may collect account information, identity information, payment information, listing information, booking information, communications and information you choose to provide.

We may also generate or observe device and connection data, usage data, transaction history, trust and safety signals and cookie identifiers.

3. Why we use your information

We use personal information to operate accounts, process bookings and payments, verify identity, prevent fraud, provide customer support, communicate with Members, improve the Platform and meet legal obligations.

Depending on the purpose, our lawful basis may be performance of a contract, legal obligation, legitimate interests or your consent.

4. Automated decision-making and GuestVerification

BabuSpace uses GuestVerification, an automated system that produces a confidence score using identity verification results, account history, payment signals and behavioural patterns.

If an automated decision affects you, you may request human review, express your point of view and contest the outcome.

5. Who we share information with

Information may be shared where necessary with other Members, payment providers, identity verification providers, cloud and infrastructure providers, professional advisers, tax authorities, law enforcement and regulators.

6. International transfers

BabuSpace operates across multiple countries and some of our providers operate globally. Your information may therefore be transferred outside the country where you live.

Where required, we use appropriate contractual and legal safeguards for international transfers.

7. How long we keep information

Different information is kept for different periods depending on why it was collected and whether BabuSpace has a legal obligation to retain it.

• Account and profile data — while your account is open, then 12 months.
• Booking, payment and payout records — 7 years from the end of the tax year.
• Identity verification records — 5 years after the relationship ends.
• Server and security logs — 12 months.

8. Your rights

Depending on the law that applies to you, your rights may include access, correction, deletion, restriction, objection, portability and withdrawal of consent.

To exercise a privacy right, email info@babuspace.uk .

We normally respond within one month.

9. Cookies and similar technologies

We use strictly necessary cookies to operate the Platform, keep you logged in and protect against fraud.

Analytics and preference cookies are used only with your consent.

10. Security

Data is encrypted in transit and at rest. Access to production systems is restricted, logged and reviewed, and administrative access requires multi-factor authentication.

11. Children

BabuSpace is not intended for anyone under 18 and we do not knowingly collect personal information from children.

12. Changes to this policy

We publish changes to this Privacy Policy and update the version number. Where a change is material, Members will be notified by email at least 30 days before it takes effect.